Start at Glass for Patients and choose Get started. You can create an account or log in. After patient sign in, Glass for Patients opens the patient workspace.

Glass for Patients is for U.S. adults age 18 or older who have their own licensed clinician and intend to consult that clinician before acting on health information.

Your first session

In your first session, focus on four things:

1. create your first profile
2. add the information you want available
3. learn the main workspace labels
4. use one starter action in chat

You can treat day one as complete when your profile is created, you can find Data or Documents, and you have reviewed one starter prompt in New Chat.

Create your first profile

First-profile setup is conditional, so you may not see every step. Glass for Patients can ask for:

• who the profile is for
• a name, when needed
• whether you want to connect health records
• whether you want to connect a device
• biological sex and date of birth
• file upload
• an optional plan step

Some optional steps, including connection choices, can be skipped and revisited later from the workspace.

Add only what you want in the workspace

Begin with information you add yourself. Record and device connections are optional, require a paid patient plan, and remain limited to sources available in the current flow.

You can begin with whichever information you already have available, including:

• records or reports you want in one place
• lab information you want alongside the rest of your health information
• files you upload if that step appears during setup
• a health record connection, if you have a paid patient plan and your source is available
• a device connection for wearable data, if you have a paid patient plan and your source is available

If you want help getting your information ready first, see how to organize medical records, how to connect medical records to a health app, and how to organize wearable health data.

Learn the workspace labels

The exact layout can vary by profile and screen size. Current labels can include:

• New Chat
• your profile name or Patient Overview
• Data
• Documents
• Connect health records
• Connect a device
• Files on smaller screens

Use Data and Documents to review what is already in the profile. Use Connect health records and Connect a device to start or return to connection flows when those options are available.

Know the free and paid connection boundary

You can move through signup and profile setup without connecting health records or a device.

Connection availability depends on the source. Current patient plan options are shown on Glass for Patients. If you entered from a plan card, confirm the current option after you continue.

Use a records summary and visit prep together

Use New Chat when you want a new conversation. After setup, you can move through the workspace in this order:

1. Review the information in Data and Documents.
2. Choose Summarize my records to place a plain-language record-summary prompt into the chat input.
3. Review or edit that prompt, then send it when you are ready.
4. Compare the resulting records summary with your source documents.
5. Choose Prepare for a visit to place an agenda-and-questions prompt into the chat input.
6. Review or edit that prompt before sending, then use the output to shape the questions you want to bring to your clinician.

Glass for Patients does not send either starter prompt automatically. Generated content is for you to review and discuss with your licensed clinician before medical decisions.

If you want more help building your list, see questions to ask your doctor.

When Patient Overview appears

Patient Overview may not appear until onboarding is complete and enough timeline content is available. When a Patient Overview surface is available, Refresh is the current manual update control.

What Glass for Patients does not do

Glass for Patients does not provide medical advice, diagnosis, treatment, clinical recommendations, or urgent triage. It is separate from your clinician’s medical judgment and from the original records held by your care sources. A connection or upload also does not prove that every record arrived, so review organizational views against the original documents and discuss medical decisions with your licensed clinician.

Ready to begin? Get started with Glass for Patients

More help is available in the patient education library.

Patient Service eligibility and limits

Glass for Patients is available to adults age 18 or older who live in the United States or its territories and have, and intend to consult, their own physician or other licensed health care provider before acting on information received through the Patient Service.

Glass for Patients provides general health information and educational support. It does not provide medical advice, diagnosis, treatment, clinical recommendations, urgent triage, or a substitute for a licensed clinician. Review the current Terms of Service.