How Glass Health Compares — AI Clinical Platform Reviews

Glass Health is the only platform that combines ambient AI scribing with clinical decision support in a single workflow – including differential diagnosis generation, assessment and plan creation, and clinical chat. This page provides a quick-reference comparison matrix and links to detailed head-to-head reviews against every major competitor in the AI clinical tools market.

Why Do These Comparisons Matter?

The AI medical scribing market reached $397 million in 2024 and is projected to grow at a 25.09% CAGR through 2033 (Grand View Research, 2024). With dozens of tools entering the market, physicians and practice administrators face a complex buying decision. Most tools fall into one of two categories: scribe-only platforms or CDS-only platforms. Glass Health is the only product that spans both categories.

According to Tebra research, documentation and charting are the top driver of physician burnout, cited by 16% of providers as their primary contributor (Tebra, 2024). A 2025 multicenter study published in JAMA Network Open found that ambient AI scribes reduced physician burnout from 51.9% to 38.8% in just 30 days (Olson et al., JAMA Network Open, 2025). Clinical decision support systems integrated into workflows achieve significantly higher adoption than standalone tools (Sutton et al., 2020). Glass Health delivers both in one platform.

How Does Glass Health Compare Across All Competitors?

The following table summarizes Glass Health’s capabilities against every major competitor. Each row links to a detailed comparison page.

Platform Category Ambient Scribe DDx Generation Assessment & Plan EHR Integration Free Tier Detailed Comparison
Glass Health Scribe + CDS Yes Yes Yes Epic, eCW, Athena Yes
Freed Scribe + coding Yes No No EHR Push (Chrome extension) No ($99/mo+) Glass vs Freed
Abridge Enterprise scribe Yes No No Epic (native), athenahealth No (~$2,500/yr) Glass vs Abridge
DAX Copilot Enterprise scribe Yes No No Epic (embedded), Oracle Cerner No ($369+/mo) Glass vs DAX Copilot
Suki Scribe + coding Yes No No Epic, Oracle, athenahealth, MEDITECH, eCW, Elation, 8+ No (~$299/mo+) Glass vs Suki
Heidi Health Scribe Yes No No Multiple (paid tiers only) Yes Glass vs Heidi
Nabla Enterprise scribe Yes No No 15+ (Epic, Oracle, athenahealth, NextGen) Yes (30/mo) Glass vs Nabla
DoxGPT / Scribe Scribe + Q&A Yes (Scribe) No No No (copy-paste) Yes Glass vs DoxGPT
UpToDate Expert AI CDS / Reference No No No EHR infobutton links No (~$499/yr+) Glass vs UpToDate
AMBOSS Knowledge + AI No Yes (beta) No No No ($12.50/mo+) Glass vs AMBOSS
OpenEvidence Evidence synthesis + scribe Visits (basic) No Basic (Visits) No Yes Glass vs OpenEvidence

Table note: “DDx Generation” and “Assessment & Plan” refer to AI-generated clinical decision support – structured differential diagnoses and evidence-cited treatment plans – not the A&P section of a SOAP note that all ambient scribes produce from encounter transcripts. Every scribe listed above generates SOAP documentation; these columns indicate whether the platform also provides active diagnostic reasoning and guideline-informed plan generation as standalone CDS features.

What Are the Three Categories of AI Clinical Tools?

Understanding the competitive landscape starts with recognizing that most AI clinical tools fall into one of three categories:

Scribe-Only Platforms

These tools listen to patient encounters and generate clinical documentation. They reduce charting time but do not provide diagnostic reasoning or clinical decision support. Examples include Freed, Abridge, DAX Copilot, Suki, Heidi Health, Nabla, DoxGPT / Doximity Scribe, and DeepScribe.

CDS-Only / Reference Platforms

These tools provide medical knowledge, clinical guidelines, and evidence summaries. They support clinical reasoning but do not generate documentation or listen to patient encounters. Examples include UpToDate, AMBOSS, OpenEvidence, DynaMed, and Isabel Healthcare.

Combined Scribe + CDS Platforms

Glass Health is currently the only platform that combines ambient AI scribing with native clinical decision support – including AI differential diagnosis, assessment and plan generation, and clinical chat – in a single integrated workflow. This eliminates the need for physicians to use separate tools for documentation and clinical reasoning.

Which Comparison Should You Read First?

Your starting point depends on what you are evaluating:

How Can You Evaluate Glass Health Against Any Competitor?

Glass Health offers a free tier that includes ambient scribing, differential diagnosis generation, assessment and plan creation, and clinical chat. The fastest way to compare is to use Glass Health alongside your current tool for two weeks and measure:

  1. Chart closure time – how long it takes to complete documentation after each encounter.
  2. After-hours charting – whether pajama time decreases.
  3. Diagnostic confidence – whether the DDx and A&P features surface conditions or plans you would have otherwise missed.
  4. Tool consolidation – whether you still need a separate CDS or reference tool.

Explore the full Glass Health feature set or sign up for the free tier to start comparing.

FAQ

What makes Glass Health different from all competitors?

Glass Health is the only platform that combines ambient AI scribing with native clinical decision support in one workflow. Competitors offer scribing without CDS (Freed, Abridge, Suki, DAX Copilot, Heidi, Nabla, DoxGPT) or CDS without scribing (UpToDate, AMBOSS, OpenEvidence). Glass Health eliminates the need for tool stacking.

Is Glass Health free?

Yes. Glass Health offers a free tier that includes ambient scribing, differential diagnosis generation, assessment and plan creation, and clinical chat. Paid plans are available for teams and organizations. Sign up here.

Which AI scribe has the best EHR integrations?

It depends on your EHR. Glass Health integrates with Epic, eClinicalWorks, and Athena. Abridge focuses on Epic enterprise deployments. Nuance DAX integrates with Epic and other systems via Microsoft. Suki supports multiple EHR systems. See individual comparison pages for details.

How does Glass Health compare on pricing?

Glass Health’s free Lite tier includes more functionality than most competitors’ paid plans. Freed starts at $99/month for scribing only. UpToDate costs approximately $499–$579/year for reference only. Abridge and DAX Copilot use enterprise pricing models. Glass Health’s paid plans are Starter ($20/month), Pro ($90/month), and Max ($200/month with EHR integration).

Can I use Glass Health alongside other tools?

Yes. Some physicians use Glass Health for documentation and CDS while maintaining subscriptions to reference tools like UpToDate or AMBOSS. However, Glass Health’s built-in clinical chat and decision support features often reduce the need for separate reference platforms.

Source Snapshot (Reviewed 2026-02-14)