Glass Health vs Freed — 2026 Comparison

Glass Health combines ambient AI scribing with clinical decision support — including real-time clinical insights and evidence-based A&P generation — starting free. Freed is a documentation-only scribe starting at $39/month with no CDS capability. Glass Health’s Pro plan ($90/month) includes more clinical features than Freed’s Premier ($104/month).

Freed is a widely used AI scribe among solo clinicians and small practices — fast to set up, clean note output, and broad EHR compatibility via its Chrome extension. Glass Health does everything Freed does on the documentation side, then adds a full clinical decision support layer on top: real-time clinical insights during encounters — including differential diagnosis, suggested history questions, and potential next steps — plus structured assessment and plan generation, and clinical Q&A backed by clinical guidelines and medical literature. The question isn’t which scribe is better — it’s whether you need a scribe alone or a scribe plus clinical reasoning in one platform.

Key Takeaways

Freed is a focused documentation tool with three pricing tiers ($39-$104/month); Glass Health starts free and adds clinical decision support that Freed does not offer.
Glass Health provides real-time clinical insights during encounters — including chief complaint identification, differential diagnosis support, suggested history questions, and potential next steps — along with a structured three-tier DDx and evidence-based assessment and plan generation, none of which Freed includes.
Freed has expanded into AI chat and ICD-10 coding at its Premier tier ($104/month); Glass Health includes clinical Q&A with agentic search of clinical guidelines and medical literature at every tier.
Both platforms are HIPAA-compliant. Glass Health offers live EHR integrations with Epic, eClinicalWorks, and Athena; Freed uses a Chrome extension called EHR Push that works with any browser-based EHR.

How Does Glass Health Compare to Freed on Features?

The fundamental difference between Glass Health and Freed is product scope. Freed is an AI medical scribe — it captures conversations and produces notes. Glass Health is an AI clinical platform — it captures conversations, provides real-time clinical insights during the encounter, generates structured differential diagnoses, drafts evidence-based assessment and plans, answers clinical questions with citations to clinical guidelines and medical literature, and produces documentation across six formats.

The U.S. AI medical scribing market was valued at $397 million in 2024 and is projected to grow at a 25.09% CAGR through 2033 (Grand View Research, 2024). As this market matures, clinicians increasingly need tools that support clinical reasoning at the point of care, not just transcription.

Feature	Glass Health	Freed
Ambient scribing	Yes — real-time listening with live clinical insights	Yes — conversation capture with note generation
Real-time clinical insights	Yes — real-time clinical insights including differential diagnosis, suggested history questions, and next steps	No
Structured differential diagnosis	Yes — three-tier DDx: Most Likely, Expanded, Can’t Miss	No
Assessment & plan generation	Yes — problem-based A&P with evidence citations	No
Clinical Q&A	Yes — search of clinical guidelines and medical literature with in-text citations	AI chat (Premier tier, beta)
Documentation types	6 types: H&P, Progress Note, Clinic Note, Discharge Summary, Discharge Instructions, Patient Handout	SOAP notes, clinical notes, patient instructions, referral letters
Custom templates	Yes — DDx, A&P, and documentation templates customizable to your style	Yes — note templates that learn from your edits
Longitudinal patient encounters	Yes — patient context persists across encounters	Limited — prior visit summaries (Premier tier)
Deep Reasoning mode	Yes — maximum analytical depth for complex multi-system cases	No
Encounter timeline & summary	Yes — AI-generated encounter summary with chronological timeline	No
ICD-10 coding	No	Yes (Premier tier)
EHR integration	Epic, eClinicalWorks, Athena	EHR Push (Chrome extension, any browser-based EHR)
Language support	English	90+ languages
HIPAA compliance	Yes — BAA, encryption	Yes — BAA, SOC 2 Type II
Free tier	Yes — includes CDS + ambient scribing	No — 7-day free trial only

What Can Freed Do Well?

Freed supports 20+ specialties and is commonly used among individual clinicians and small practices.

Freed’s core strengths include:

Fast setup and low friction: No IT department required. Sign up, grant microphone access, and start recording within minutes. Freed works on desktop, mobile, and tablet.
Adaptive note style: Freed learns your documentation preferences over time, adjusting format and language to match your charting style through self-learning templates.
EHR Push: Freed’s Chrome extension transfers notes directly into the correct fields of any browser-based EHR with a single click — no traditional integration required (Freed EHR Integration). This works across hundreds of EHR systems without IT setup.
ICD-10 coding (Premier tier): Freed identifies billable ICD-10 codes when notes are complete, ready for review or export.
Visit preparation (Premier tier): Pre-visit summaries pull forward patient background, last visit context, and follow-up items before the encounter starts.
Multilingual support: Freed captures encounters in 90+ languages.
Expanding AI capabilities: Freed’s Premier tier includes AI chat and an AI clinician assistant for editing, signaling movement toward clinical support features — though these are early-stage and limited compared to Glass Health’s mature CDS platform.

For a solo physician whose primary need is documentation without clinical decision support, Freed covers that use case.

What Can’t Freed Do That Glass Health Can?

Freed solves one of the two biggest problems in a physician’s day: charting. A 2025 multicenter study in JAMA Network Open confirmed that ambient AI scribes reduced burnout from 51.9% to 38.8% in just 30 days (Olson et al., JAMA Network Open, 2025). That’s a meaningful outcome. But the other half of the problem — the cognitive load of diagnosis, treatment planning, and evidence synthesis — remains untouched by any documentation tool, Freed included. No Freed tier, from Starter through Premier, offers differential diagnosis generation, and its AI chat feature is still labeled beta.

Here is what Glass Health delivers that Freed’s Chrome-extension scribe cannot:

Clinical insights during the encounter: Freed records the conversation and produces a note afterward. Glass Health surfaces relevant clinical considerations as the visit unfolds — flagging diagnostic possibilities, relevant history gaps, and potential next steps while the patient is still in the room. Freed does not do this at any tier.
A ranked differential organized by clinical urgency: Glass Health produces a three-tier DDx — Most Likely Diagnoses to test first, an Expanded Differential to pursue if the initial workup is unrevealing, and Can’t Miss Diagnoses representing high-morbidity conditions that must be ruled out. Each tier includes tailored diagnostic next steps. A systematic review in npj Digital Medicine found that CDS systems integrated into clinical workflows improve diagnostic processes and patient outcomes (Sutton et al., 2020). Freed does not produce any form of differential diagnosis at any pricing tier.
Structured A&P drafts grounded in evidence: Rather than transcribing what the clinician says into an assessment, Glass Health independently generates a problem-based assessment and plan — complete with an overall assessment paragraph, per-problem assessments, bulleted diagnostic workups, treatment recommendations, and chronic problem management — all with in-text evidence citations. Freed’s notes reflect the clinician’s spoken words; Glass Health adds a clinical reasoning layer on top.
Citation-backed clinical Q&A versus a beta chatbot: Glass Health runs agentic searches across clinical guidelines and the broader medical literature, returning answers with in-text citations and a full reference list. Freed’s Premier tier ($104/month) includes an AI chat feature, but it is explicitly marked as beta — early-stage, without the citation rigor or medical literature integration that makes Glass Health’s clinical Q&A a reliable point-of-care research tool.
Longitudinal patient memory across visits: Glass Health’s Patient and Encounter system lets clinicians upload outside records, prior notes, labs, imaging, and consult reports that persist across encounters and directly inform future DDx and A&P output. Freed offers prior visit summaries at its Premier tier, but this is limited to pulling forward notes from previous Freed sessions — not a comprehensive, persistent clinical context system.
Maximum analytical depth for complex cases: When a patient presents with overlapping multi-system symptoms or an unusual constellation of findings, Glass Health’s Deep Reasoning mode applies its highest level of analytical processing. Freed has no equivalent capability — its output is always documentation, regardless of case complexity.

The AHRQ Patient Safety Network notes that nearly all evaluated clinical decision support systems demonstrated improvement in the diagnostic process (AHRQ PSNet). Freed excels at turning conversations into notes, but a clinician using it still needs UpToDate or DynaMed open in another tab for evidence review, and still relies entirely on their own reasoning for differential diagnosis. Glass Health replaces that patchwork with a single platform.

How Does Pricing Compare Between Glass Health and Freed?

Freed pricing (Freed Pricing Page, February 2026):

Plan	Monthly Price	Includes
Starter	$39/month	Up to 40 notes/month, specialty templates, live support
Core	$79/month	Unlimited notes, AI clinician assistant for editing
Premier	$104/month	Everything in Core + EHR Push, prior visit summaries, AI chat, patient instructions, referral letters, ICD-10 coding
Groups	Custom pricing	Everything in Premier + Patient sharing (beta), team template library, SSO, dedicated account manager

Student discount: 50% off monthly individual plans with proof
Free trial: 7 days, no credit card required
Annual billing available with discounted rates

Glass Health pricing:

Plan	Monthly Price	Annual Price	Includes
Lite	Free ($0)	Free ($0)	Limited clinical decision support and ambient scribing
Starter	$20/month	$18/month	Extended CDS and ambient scribing
Pro	$90/month	$81/month	Unlimited ambient scribing, CDS, and more
Max	$200/month	$180/month	Everything in Pro + EHR integration (Epic, eClinicalWorks, Athena)

The pricing comparison: Freed’s full-featured Premier plan costs $104/month for documentation, EHR Push, ICD-10 coding, and early-stage AI chat. Glass Health’s Pro plan costs $90/month for unlimited ambient scribing plus mature clinical decision support — including real-time clinical insights (differential diagnosis, suggested history questions, and next steps), three-tier differential diagnosis, assessment and plan generation, clinical Q&A with citations to clinical guidelines and medical literature, Deep Reasoning, patient context persistence, and six documentation types. Glass Health’s free Lite tier lets you evaluate all core capabilities before committing.

Try Glass Health free — no credit card required →

When Should You Choose Freed Over Glass Health?

Freed is the better choice in specific scenarios:

You need multilingual documentation: Freed supports 90+ languages. Glass Health currently supports English.
You need ICD-10 coding from your scribe: Freed’s Premier tier generates ICD-10 codes automatically. Glass Health does not currently offer coding.
You need universal EHR compatibility via browser extension: Freed’s EHR Push works with any browser-based EHR — hundreds of systems — without IT setup. Glass Health’s live integrations are limited to Epic, eClinicalWorks, and Athena.
You work in a narrative-heavy specialty like psychiatry or therapy where documentation style matters more than differential diagnosis generation.
You want a proven single-function documentation tool and are comfortable using separate platforms for clinical reference and decision support.

If you don’t need clinical decision support and those specific constraints apply, Freed handles the documentation side.

When Should You Choose Glass Health Over Freed?

Glass Health is the better choice when your workflow demands go beyond note generation:

You need live clinical insights during encounters: Glass Health provides real-time clinical insights — including differential diagnosis, suggested history questions, and potential next steps — that refine as you gather information, a capability no Freed plan includes.
You want structured assessment and plan drafting grounded in evidence-based guidelines with in-text citations, not just transcribed conversation.
You want clinical Q&A with citations to clinical guidelines and medical literature: Glass Health’s clinical chat searches clinical guidelines and the broader medical literature to answer questions with citations. Freed’s AI chat is a beta feature limited to the Premier tier.
You work in a team-based practice with Epic, eClinicalWorks, or Athena and need live EHR integrations rather than browser-extension workarounds.
You want patient context that persists across visits: Glass Health’s Patient and Encounter system maintains a longitudinal record — prior notes, labs, imaging, consult notes — that informs clinical reasoning over time.
You want to avoid tool stacking: Using one platform for scribing, another for CDS, and another for clinical reference. Glass Health consolidates these into a single workflow.
You want to start free: Glass Health’s Lite tier includes both ambient scribing and clinical decision support at no cost.
You’re evaluating enterprise scribes: If your practice is growing, see how Glass Health compares to enterprise options like Abridge and Suki.

Start with Glass Health’s free Lite tier →

FAQ

Does Freed offer clinical decision support?

Freed’s Premier tier ($104/month) includes an AI chat feature and an AI clinician assistant for editing, but these are early-stage capabilities. Freed does not provide differential diagnosis generation, structured assessment and plan creation, or evidence-based clinical reasoning with citations to clinical guidelines and medical literature. Glass Health includes mature clinical decision support — including ambient clinical insights during encounters, three-tier differential diagnosis, A&P generation, and clinical Q&A — at every tier including the free Lite plan.

How much does Freed cost compared to Glass Health?

Freed offers three tiers: Starter at $39/month (40 notes/month), Core at $79/month (unlimited notes), and Premier at $104/month (adds EHR Push, ICD-10, AI chat). Glass Health’s Lite tier is free and includes both ambient scribing and clinical decision support. Glass Health’s Pro plan at $90/month includes unlimited scribing plus the full CDS platform.

Which platform has better EHR integrations?

It depends on your EHR. Glass Health offers live API integrations with Epic, eClinicalWorks, and Athena through its Max plan ($200/month). Freed’s EHR Push is a Chrome extension that works with any browser-based EHR without IT setup, available on the Premier tier ($104/month). If you use eCW or Athena, Glass Health’s integration is deeper. If you use a different browser-based EHR, Freed’s approach is more broadly compatible.

Is Freed HIPAA compliant?

Yes. Freed publishes a HIPAA Business Associate Agreement, encrypts data at rest and in transit, and holds SOC 2 Type II certification. Glass Health is also HIPAA compliant with BAA and encryption. Both platforms meet security requirements for clinical use.

Can Freed generate a differential diagnosis?

No. Freed transcribes and formats clinical notes but does not analyze encounter data to generate differential diagnoses. Glass Health generates structured three-tier DDx lists — Most Likely, Expanded Differential, and Can’t Miss Diagnoses — from encounter information, with specific diagnostic next steps for each category.

Does Freed support multiple languages?

Yes. Freed captures encounters in 90+ languages, which is a meaningful advantage for multilingual practices. Glass Health currently supports English.

Is Glass Health free to use?

Yes. Glass Health’s Lite tier includes ambient scribing, clinical decision support, differential diagnosis generation, assessment and plan creation, and clinical Q&A at no cost. Paid plans (Starter $20/month, Pro $90/month, Max $200/month) provide additional capacity and features. Sign up here.

Should I switch from Freed to Glass Health?

If Freed’s documentation quality meets your needs and you do not need clinical decision support during encounters, Freed may be the right tool. However, if you find yourself using separate tools for differential diagnosis, evidence review, or clinical reference alongside Freed, Glass Health consolidates those workflows into one platform — scribing, DDx, A&P, clinical Q&A, and documentation — potentially saving time and reducing tool fragmentation. Glass Health’s free Lite tier makes it easy to evaluate without financial commitment.

Bottom Line

Freed is a documentation tool that has expanded to include ICD-10 coding, multilingual support, and early AI chat. If your primary need is documentation without clinical decision support, Freed covers that workflow.

If you also need clinical reasoning during the encounter — differential diagnosis while the patient is still in the room, a structured treatment plan grounded in evidence, clinical Q&A with citations — Glass Health is the only platform that combines those capabilities with ambient scribing. The Lite tier is free. The Pro tier at $90/month costs less than Freed’s Premier at $104/month and includes clinical functionality that Freed does not offer at any price point.

Start with the Glass Health free tier to compare directly, or explore all comparison pages.