Freed vs Glass Health — 2026 Comparison
Glass Health combines ambient AI scribing with clinical decision support — including real-time clinical insights, evidence-based A&P generation, clinical Q&A, and billing/coding support — starting free. Freed starts at $39/month and now includes broader assistant and coding features on higher tiers. Glass Health''s Pro plan ($90/month) remains the stronger fit when the buyer wants documentation and clinical reasoning in one workflow.
Freed is a widely used AI scribe among solo clinicians and small practices — fast to set up, clean note output, and broad EHR compatibility via its Chrome extension. Glass Health does everything Freed does on the documentation side, then adds a full clinical decision support layer on top: real-time clinical insights during encounters — including differential diagnosis, suggested history questions, and potential next steps — plus structured assessment and plan generation, and clinical Q&A backed by clinical guidelines and medical literature. The question isn''t which scribe is better — it''s whether you need a scribe alone or a scribe plus clinical reasoning in one platform.
Key Takeaways
- Freed is a focused AI scribe with three pricing tiers ($39-$119/month, or $104/month for Premier when billed annually), plus higher-tier assistant, EHR Push, and coding features; Glass Health starts free and centers documentation, clinical reasoning, and clinical Q&A in one workflow.
- Glass Health provides real-time clinical insights during encounters — including chief complaint identification, differential diagnosis support, suggested history questions, and potential next steps — along with a structured three-tier DDx and evidence-based assessment and plan generation.
- Freed has expanded into AI clinician assistant, ICD-10 coding, and CPT-code beta features at its Premier tier; Glass Health includes clinical Q&A with agentic search of clinical guidelines and medical literature at every tier.
- Both platforms are HIPAA-compliant. Glass Health supports assisted EHR workflows with Epic, eClinicalWorks, athenahealth, and Elation; Freed uses a Chrome extension called EHR Push that works with any browser-based EHR.
How Does Glass Health Compare to Freed on Features?
The fundamental difference between Glass Health and Freed is product scope. Freed is an AI medical scribe — it captures conversations and produces notes. Glass Health is an AI clinical platform — it captures conversations, provides real-time clinical insights during the encounter, generates structured differential diagnoses, drafts evidence-based assessment and plans, answers clinical questions with citations to clinical guidelines and medical literature, and produces documentation across six formats.
The U.S. AI medical scribing market was valued at $397 million in 2024 and is projected to grow at a 25.09% CAGR through 2033 (Grand View Research, 2024). As this market matures, clinicians increasingly need tools that support clinical reasoning at the point of care, not just transcription.
| Feature | Glass Health | Freed |
|---|---|---|
| Ambient scribing | Yes — real-time listening with live clinical insights | Yes — conversation capture with note generation |
| Real-time clinical insights | Yes — real-time clinical insights including differential diagnosis, suggested history questions, and next steps | Documentation-first workflow in reviewed public materials |
| Structured differential diagnosis | Yes — three-tier DDx: Most Likely, Expanded, Can''t Miss | Not part of the reviewed public workflow emphasis |
| Assessment & plan generation | Yes — problem-based A&P with evidence citations | Documentation and editing workflow, not a Glass-style encounter-native A&P workflow |
| Clinical Q&A | Yes — search of clinical guidelines and medical literature with in-text citations | AI clinician assistant with medical knowledge on Premier |
| Documentation types | 6 types: H&P, Progress Note, Clinic Note, Discharge Summary, Discharge Instructions, Patient Handout | SOAP notes, clinical notes, patient instructions, referral letters |
| Custom templates | Yes — DDx, A&P, and documentation templates customizable to your style | Yes — note templates that learn from your edits |
| Longitudinal patient encounters | Yes — patient context persists across encounters | Visit summaries and patient context on Premier |
| Deep Reasoning mode | Yes — maximum analytical depth for complex multi-system cases | Documentation and assistant workflow in reviewed public materials |
| Encounter timeline & summary | Yes — AI-generated encounter summary with chronological timeline | Prior-visit and documentation workflow support |
| Billing/coding support | Yes — coding suggestions with clinician review | Yes — ICD-10 coding and CPT codes in beta on Premier |
| EHR integration | Epic, eClinicalWorks, athenahealth, and Elation | EHR Push (Chrome extension, any browser-based EHR) |
| Language support | English | 90+ languages |
| HIPAA compliance | Yes — BAA, encryption | Yes — BAA, SOC 2 Type II |
| Free tier | Yes — includes CDS + ambient scribing | 7-day free trial |
What Can Freed Do Well?
Freed supports 20+ specialties and is commonly used among individual clinicians and small practices.
Freed''s core strengths include:
- Fast setup and low friction: No IT department required. Sign up, grant microphone access, and start recording within minutes. Freed works on desktop, mobile, and tablet.
- Adaptive note style: Freed learns your documentation preferences over time, adjusting format and language to match your charting style through self-learning templates.
- EHR Push: Freed''s Chrome extension transfers notes directly into browser-based EHRs with a single click (Freed EHR Push).
- ICD-10 coding (Premier tier): Freed identifies billable ICD-10 codes when notes are complete, ready for review or export.
- Visit preparation (Premier tier): Pre-visit summaries pull forward patient background, last visit context, and follow-up items before the encounter starts.
- Multilingual support: Freed captures encounters in 90+ languages.
- Expanding AI capabilities: Freed''s Premier tier includes an AI clinician assistant with medical knowledge, visit summaries, patient context, and coding support, so buyers should compare those live against Glass Health''s encounter-native CDS workflow.
For a solo physician whose primary need is browser-extension documentation, Freed covers that use case.
How Glass Health Differs from Freed
Freed solves a major documentation problem. A 2025 multicenter study in JAMA Network Open confirmed that ambient AI scribes reduced burnout from 51.9% to 38.8% in just 30 days (Olson et al., JAMA Network Open, 2025). That matters. The comparison with Glass is about scope: Freed''s public workflow centers on documentation, templates, EHR Push, and adjacent admin tools, while Glass Health provides a broader reasoning-and-documentation workflow in the same product.
Here is where Glass Health differs from Freed''s Chrome-extension scribe:
- Encounter-time reasoning: Glass Health provides a workflow that surfaces differential, history, and next-step support while the encounter is happening. Freed''s public materials emphasize note generation, editing, EHR Push, and adjacent admin tools.
- Structured DDx workflow: Glass Health provides a three-tier DDx workflow with next steps. Freed''s public materials emphasize documentation-first value, which may be the right fit for clinicians who already have a separate evidence or reasoning workflow.
- Problem-based plan drafting: Glass Health provides encounter-specific assessment-and-plan drafting with evidence links. Freed''s public materials emphasize note generation, patient instructions, referral letters, and editing support.
- Citation-backed clinical Q&A: Glass Health provides clinical Q&A against guidelines and medical literature with citations. Freed publicly describes AI chat and assistant workflows that buyers should validate live if those features matter to the evaluation.
- Persistent patient context: Glass''s workflow includes patient and encounter context carried forward across visits. Freed publicly describes prior-visit summaries and documentation continuity in its own workflow.
- Higher-depth reasoning mode: Glass Health includes a Deep Reasoning mode for complex cases. Freed''s public positioning remains centered on documentation efficiency.
The AHRQ Patient Safety Network notes that nearly all evaluated clinical decision support systems demonstrated improvement in the diagnostic process (AHRQ PSNet). Freed excels at turning conversations into notes. Glass Health is different because it brings scribing, cited clinical Q&A, differential support, assessment-and-plan drafting, and billing/coding support into one workflow.
How Does Pricing Compare Between Glass Health and Freed?
Freed pricing (Freed Pricing Page, April 2026):
| Plan | Monthly Price | Includes |
|---|---|---|
| Starter | $39/month | Up to 40 notes/month, specialty templates, live support |
| Core | $79/month | Unlimited notes, AI clinician assistant for editing |
| Premier | $119/month ($104/month when billed annually) | Everything in Core + EHR Push, prior visit summaries, AI clinician assistant with medical knowledge, patient instructions, referral letters, ICD-10 coding, and CPT codes in beta |
| Groups | Custom pricing | Everything in Premier + Patient sharing (beta), team template library, SSO, dedicated account manager |
- Student discount: 50% off monthly individual plans with proof
- Free trial: 7 days, no credit card required
- Annual billing available with discounted rates
Glass Health pricing:
| Plan | Monthly Price | Annual Price | Includes |
|---|---|---|---|
| Lite | Free ($0) | Free ($0) | Limited clinical decision support and ambient scribing |
| Starter | $20/month | $18/month | Extended CDS and ambient scribing |
| Pro | $90/month | $81/month | Unlimited ambient scribing, CDS, and more |
| Max | $200/month | $180/month | Everything in Pro + assisted EHR workflows for Epic, eClinicalWorks, athenahealth, and Elation |
The pricing comparison: Freed''s full-featured Premier plan is $119/month, or $104/month when billed annually, for documentation, EHR Push, ICD-10 coding, CPT codes in beta, and its AI clinician assistant with medical knowledge. Glass Health''s Pro plan costs $90/month for unlimited ambient scribing plus mature clinical decision support — including real-time clinical insights (differential diagnosis, suggested history questions, and next steps), three-tier differential diagnosis, assessment and plan generation, clinical Q&A with citations to clinical guidelines and medical literature, Deep Reasoning, patient context persistence, six documentation types, and billing/coding support. Glass Health''s free Lite tier lets you evaluate core capabilities before committing.
Try Glass Health free — no credit card required →
When Should You Choose Freed Over Glass Health?
Freed is the better choice in specific scenarios:
- You need a specific multilingual documentation workflow: Freed publishes broad language support. Glass Health now publishes multilingual ambient workflow support, so compare the exact languages and output behavior you need in a live pilot.
- You specifically want Freed''s Premier coding workflow inside its browser-extension scribe: Freed''s Premier tier includes ICD-10 coding and CPT codes in beta. Glass Health supports billing/coding suggestions with clinician review inside the broader Glass workflow.
- You need browser-extension EHR push: Freed''s EHR Push works with browser-based EHRs without IT setup. Glass Health''s supported assisted EHR workflows are Epic, eClinicalWorks, athenahealth, and Elation.
- You work in a narrative-heavy specialty like psychiatry or therapy where documentation style matters more than differential diagnosis generation.
- You want a documentation-centered tool and are comfortable comparing clinical assistant depth separately.
If you don''t need clinical decision support and those specific constraints apply, Freed handles the documentation side.
When Should You Choose Glass Health Over Freed?
Glass Health is the better choice when your workflow demands go beyond note generation:
- You need live clinical insights during encounters: Glass Health provides real-time clinical insights — including differential diagnosis, suggested history questions, and potential next steps — that refine as you gather information inside the same workflow as the note.
- You want structured assessment and plan drafting grounded in evidence-based guidelines with in-text citations, not just transcribed conversation.
- You want clinical Q&A with citations to clinical guidelines and medical literature: Glass Health''s clinical chat searches clinical guidelines and the broader medical literature to answer questions with citations. Freed''s Premier tier includes an AI clinician assistant with medical knowledge, so compare that workflow live if clinical Q&A depth matters.
- You work in a team-based practice with Epic, eClinicalWorks, athenahealth, or Elation and need an assisted EHR workflow rather than a browser-extension workaround.
- You want patient context that persists across visits: Glass Health''s Patient and Encounter system maintains a longitudinal record — prior notes, labs, imaging, consult notes — that informs clinical reasoning over time.
- You want to avoid tool stacking: Using one platform for scribing, another for CDS, and another for clinical reference. Glass Health consolidates these into a single workflow.
- You want to start free: Glass Health''s Lite tier includes both ambient scribing and clinical decision support at no cost.
- You''re evaluating enterprise scribes: If your practice is growing, see how Glass Health compares to enterprise options like Abridge and Suki.
Start with Glass Health''s free Lite tier →
FAQ
Does Freed offer clinical decision support?
Freed''s Premier tier includes an AI clinician assistant with medical knowledge, visit summaries, patient context, EHR Push, and coding support. Glass Health includes clinical decision support — including ambient clinical insights during encounters, three-tier differential diagnosis, A&P generation, and clinical Q&A — at every tier including the free Lite plan.
How much does Freed cost compared to Glass Health?
Freed offers three tiers: Starter at $39/month (40 notes/month), Core at $79/month (unlimited notes), and Premier at $119/month or $104/month when billed annually (adds EHR Push, AI clinician assistant with medical knowledge, ICD-10 coding, and CPT codes in beta). Glass Health''s Lite tier is free and includes both ambient scribing and clinical decision support. Glass Health''s Pro plan at $90/month includes unlimited scribing plus the full CDS platform.
Which platform has better EHR integrations?
It depends on your EHR. Glass Health supports assisted EHR-connected workflows with Epic, eClinicalWorks, athenahealth, and Elation through its Max plan ($200/month). Freed''s EHR Push is a Chrome extension that works with browser-based EHRs, available on the Premier tier ($119/month or $104/month when billed annually). If you use eCW or Athena, Glass Health''s assisted workflow may fit better. If you use a different browser-based EHR, Freed''s approach may be easier to evaluate.
Is Freed HIPAA compliant?
Yes. Freed publishes a HIPAA Business Associate Agreement, encrypts data at rest and in transit, and holds SOC 2 Type II certification. Glass Health is also HIPAA compliant with BAA and encryption. Both platforms meet security requirements for clinical use.
How should I compare Freed and Glass Health for differential diagnosis?
Freed''s reviewed public materials now emphasize AI scribing, assistant workflows, EHR Push, coding, and medical-knowledge support. Glass Health generates structured three-tier DDx lists — Most Likely, Expanded Differential, and Can''t Miss Diagnoses — from encounter information, with specific diagnostic next steps for each category.
Does Freed support multiple languages?
Freed publishes broad language support, and Glass Health now publishes multilingual ambient workflow support. Compare the exact languages, mixed-language behavior, and patient-facing output behavior you need in a live pilot.
Is Glass Health free to use?
Yes. Glass Health''s Lite tier includes ambient scribing, clinical decision support, differential diagnosis generation, assessment and plan creation, and clinical Q&A at no cost. Paid plans (Starter $20/month, Pro $90/month, Max $200/month) provide additional capacity and features. Sign up here.
Should I switch from Freed to Glass Health?
If Freed''s documentation quality meets your needs and you do not need clinical decision support during encounters, Freed may be the right tool. However, if you find yourself using separate tools for differential diagnosis, evidence review, or clinical reference alongside Freed, Glass Health consolidates those workflows into one platform — scribing, DDx, A&P, clinical Q&A, and documentation — potentially saving time and reducing tool fragmentation. Glass Health''s free Lite tier makes it easy to evaluate without financial commitment.
Bottom Line
Freed is a documentation tool that has expanded to include ICD-10 coding, CPT-code beta support, multilingual support, and an AI clinician assistant with medical knowledge. If your primary need is browser-extension scribing, Freed covers that workflow.
If you also need clinical reasoning during the encounter — differential diagnosis while the patient is still in the room, a structured treatment plan grounded in evidence, clinical Q&A with citations, and billing/coding support — Glass Health is the stronger fit in this comparison for a combined documentation and clinical reasoning workflow. The Lite tier is free. The Pro tier at $90/month costs less than Freed''s Premier monthly price and includes the core Glass clinical workflow.
Start with the Glass Health free tier to compare directly, or explore all comparison pages.